Effective Date: August 20, 2026

SUCCESS IT PLATFORM is operated by SUCCESS IT LAB ("we", "our", or "us"). This Privacy Policy describes how we collect, use, process, and disclose your personal information when you use our mobile application and related marketplace services via successitplatform.shop.

1. Information We Collect

When you register and use the application as a customer, reseller, or vendor, we may collect the following information:

• Personal Identifiers: Name, phone number, email address, profile picture, and delivery address.
• Financial & Transactional Data: Transaction IDs, wallet/add-money records, recharge histories, and withdrawal details. We do not store raw payment card data or sensitive banking PINs.
• Vendor/Reseller Data: Store details, product listings, orders, and business contact information.
• Device Information: Device model, operating system version, and unique device identifiers to maintain account security.

2. How We Use Your Information

We use the collected information for the following purposes:

• To manage and authenticate user accounts (Customers, Resellers, and Vendors).
• To process marketplace orders, digital service requests, and mobile recharges.
• To facilitate the in-app wallet, account upgrades, and earnings payouts.
• To communicate transaction statuses, customer support updates, and service notifications.
• To detect, investigate, and prevent fraudulent or unauthorized activities.

3. Data Sharing and Third-Party Services

We do not sell your personal data. We only share relevant information in the following circumstances:

• Delivery & Fulfillment: Resellers and vendors receive necessary order and shipping details to fulfill customer purchases.
• Service Providers: Authorized payment gateways and SMS gateway providers for payment processing and OTP verification.
• Legal Compliance: When required by applicable laws or regulatory authorities in Bangladesh.

4. Data Security

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration. All communication between the app and our servers is encrypted using Secure Socket Layer (SSL) technology.

5. Data Retention and Account Deletion

We retain your personal information as long as your account remains active or as required by law. Users can request account and data deletion at any time by contacting our support team or using the in-app deletion option.

6. Children's Privacy

Our application is intended for users who are at least 18 years of age. We do not knowingly collect personal data from children under 13.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any modifications will be posted directly on this page with an updated effective date.

8. Contact Us